We assist NGOs and social businesses in setting up comprehensive M&E frameworks and have broad experience in conducting baselines, mid-term and final evaluations for different organisations in various sectors, countries and languages. We also have a soft spot for impact orientation and love to carry out impact studies. We particularly advocate the use of program theory/theory of change as a conceptual framework for assessing project processes and outcomes. Our evaluation support can be done remotely or on site, as required.
WHAT we offer:
Our vision of program evaluation is first and foremost to produce useful information that can enhance the knowledge and technology we employ to solve social problems and improve the quality of our lives. We strongly believe that evaluations must provide information that helps stakeholders do better. We therefore advocate an integrated evaluation perspective, as we develop evaluation designs and approaches that can integrate stakeholders’ views and practices with scientific principles and rigorous methods that produce credible evidence. We are also strong proponents of theory-based evaluation (see e.g. Chen, 1990/2015 or Funnel & Rogers, 2011), which requires us to understand the assumptions made by stakeholders (called program theory/theory of change) and we systematically examine how these assumptions operate in the real world.
We support you in evaluating and optimising your interventions in all stages of your program’s life cycle (i.e. planning, implementation and outcome stage). Depending on the specific need, we may therefore focus our evaluation on process (providing information for improving a project or program) or on outcome (such as the impact produced on its beneficiaries). In evaluation methodology, this is also referred to as formative (on processes) and summative (on outcome) evaluation.
We may therefore support you with the following monitoring and evaluation services:
At early implementation stage:
Baselines and monitoring frameworks: we may assist you with a baseline study at the beginning of a project (e.g. design of questionnaires, data collection, analysis and baseline reporting). We also help you to set up a comprehensive monitoring framework and develop quantitative and qualitative indicators for measuring change. We also guide you through the operationalization of these plans.
At program planning stage:
Ex-ante evaluation: we may conduct this type of evaluation before the implementation of a project with the purpose to develop a sound project rationale and plan and assess whether the planned measures can actually achieve the desired outcomes. Some of our evaluation approaches may include needs assessment/formative research, pilot-testing/benchmarking and logic models/program theory.
At outcome stage:
Outcome and impact evaluation: this type of evaluation helps clarify on what has actually been reached by a program and is typically done towards or after the end of the intervention. For impact studies, the purpose is to really understand the changes – or impact – on the different beneficiaries the intervention has contributed to. Some of our evaluation approaches may include contribution analysis or methods from the Participatory Impact Assessment (PIA) toolbox (http://fic.tufts.edu/publication-item/participatory-impact-assessment-a-design-guide/). We particularly like to apply theory-driven outcome evaluation approaches, where we work closely with stakeholder groups to set out our understanding of the theory of change of their program. This describes the process through which change occurs and how change happens. Those involved “tell the story” of how the intervention affects them. We then draw and assess the different pathways of change.
Throughout the implementation stage:
Process evaluation: we may conduct this type of evaluation during the initial implementation stage of the project with the purpose to provide timely information on implementation problems and resources in order to stabilise the project. A process evaluation may also take place later on in a project’s lifecycle in order to holistically assess the implementation process and assess the quality of services provided. Some of our evaluation approaches may include theory-driven process evaluation, developmental evaluation, empowerment evaluation or action research.
We also assist NGOs and social businesses with additional evaluation services, including drafting or reviewing Terms of References for their evaluation projects, the selection of suitable evaluation consultants, or general guidance on methodological designs and evaluation tools for internal evaluation processes.
WHAT you will get:
You will receive the following documents:
- Your monitoring or evaluation document as per the defined Terms of Reference
- De-briefing session or workshop
- Short brochure on key findings and lessons learned – a useful knowledge dissemination tool
To date, we have assisted more than 30 NGOs and social businesses across the globe in setting up results-based monitoring frameworks and conducting evaluation studies. We have covered a range of sectors, including rural development, food security, business development, social inclusion of persons with disabilities and renewable energy.
We charge a fixed daily rate for our evaluation services. This usually depends on the scope of the work, but most our evaluation studies may take on average between 10 and 30 working days.